Desktop Xp 100

sound failure on my pc desktop, any help is appreciated?
winxp: homebuilt desktop
Issue: My Creative Labs Audigy soundcard seemed to die,no sound, lost speaker icon too. I ran scandisk/defrag/virus- no resolve!
I took out the Audigy card and deleted the drivers. Then re-seated the card and reinstalled the drivers=nothing!
I once again deleted the drivers,removed the card again. I installed a brand new generic pci card & drivers. Nothing again!
I tried various PCI slots, and the board is fine, no issues w the pci slots.
I went to system/hardware device mgr/ saw the yellow marks on the manager screen. I also went to Control Panel/ sounds and audio devices/ and it stated on top that there is NO audio device( this happened w/ both cards!).
I dont have a way to restore my pc, except get ripped by the local shop and all he's offering is to re install XP for $100.00.I do have a winxp but no s/n, and im not sure if that would restore it.
thanks for the good help out there.
Start with clearing the yellow markers in the Device Manager, as nothing will work until you do. Typically, the issue is more than just the sound card. On occasion, modems, network cards, and other devices can steal your sound card's resources. When you go into the properties on the yellow flagged device, look at the resources tab and see if something is conflicting. Try uninstalling the yellowed devices from device manager and then scan for hardware changes from there.
If that fails, try to get into BIOS when your computer first starts and restore the defaults. You may need to select legacy or toggle plug-and-play for your PCI slots in BIOS to override the operating system's control of your devices.
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